Order
- Ordering Process
- International Orders
- How will I receive my invoice or Track & Trace code?
- Can you wrap my online purchases as gifts?
- How do I know if my order has been successful?
- Can I buy by invoice?
Delivery
- When will my package be delivered?
- Delivery options & delivery time
- What happens if I am not at home?
- I have ordered, but have not received anything yet. How much longer will it take?
- Can I have my purchase delivered to another country?
- Can I use a different address as the delivery address, for example for a gift?
Click & Collect
- Click & Collect
- Do I pay when placing my online order or in the shop at the collection moment?
- Will I receive a confirmation of the order by email?
- On which days can I collect my order in-store?
- How can I reach the store?
- Do I need to bring proof or an order number to the store at the pickup moment?