It is possible to return your online order to one of our stores. In this case, you will not have to pay any return costs. Please note that you must register your return in advance via this link: Returnista. The purchase amount will be refunded to your account as soon as possible, at the latest within 14 days after cancellation. Please note: you will not receive the purchase amount back immediately in the store.

It is not possible to exchange an online order in the store.